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Our home furnishings

Are your products dishwasher and microwave safe?

All Chefgearz products are durable and suitable for everyday use. All our ceramic cutlery, cutlery, and drinking utensils, including glassware and goblets, are dishwasher safe. Our ceramic cutlery is also microwave and oven safe, withstanding temperatures up to 450 degrees Fahrenheit (approximately 232 degrees Celsius). To maintain the sharpness and lifespan of your steak knife, hand wash with a soft cloth or sponge and dry thoroughly before storing.

Why do some ceramic products have tiny spots on their surface?

Our ceramics are made from stoneware, which has unique characteristics. The clay contains natural particles that occasionally surface during firing. In some cases, these particles may be visible through lighter glazes such as cloud white and blush pink.

Home care

What's the best way to care for my new home furnishings?

You can find detailed care instructions for all our products here. Below is additional information for some of our most popular product lines:

Ceramics: Your new ceramic tableware is dishwasher, microwave, and oven safe (maximum temperature resistance 450ºF/232℃). All semi-matte ceramics may develop surface marks from use, but you can easily remove them by following these tips. We intentionally left the ceramic bottoms unglazed—we hope you appreciate this design detail as much as we do. If the bottom of the ceramic comes into contact with a potentially staining substance, clean it immediately to prevent staining.

Tableware: You are free to dishwasher or hand wash your new tableware—it's up to you. To minimize water stains, we recommend using a rinse aid in the dishwasher (ordinary white vinegar). We suggest rinsing the tableware first, not overfilling the dish rack, and not washing it with other metal tableware (such as gold or silver). If hand washing, avoid using abrasive sponges or brushes, and be sure to rinse and dry immediately after washing.

Drinking Utensils: Our glassware and stemmed glasses are dishwasher safe and suitable for both home and commercial settings. Thanks to a special ion-strengthening technology, our Japanese soda-lime glassware and German crystal goblets are not only scratch-resistant but also nearly twice as durable as untreated drinking vessels, meaning they are less likely to break—but please remember that all glass and crystal products are still somewhat fragile and may crack or break if dropped on a hard surface. Handle with care.

Do your tableware come with a warranty?

We hope your tableware will accompany you throughout your life. If there are any problems with your order during shipping, please let us know and we will resend it to you immediately.

Delivery and Returns

How much is the shipping cost?

Orders under $150 (before tax and discounts): flat rate $10

Orders $150 and over: free standard shipping

Which region do you ship to?

We currently ship orders to addresses within the United States, including all 50 states (Alaska and Hawaii included).

At this time, we do not ship to U.S. territories (such as Puerto Rico, Guam, U.S. Virgin Islands), APO/FPO addresses, or international addresses outside the United States.

If you attempt to place an order shipping to an unsupported location, you may see an error message at checkout, or we may need to cancel and refund your order.

What is your return policy? How do I return an item?

If you are not satisfied with your newly purchased kitchenware, you can return or exchange it within 30 days of receipt and receive a full refund. Please note that all returned or exchanged items must be sent back in their original packaging.

Where can I check my order status after it has been shipped?

After your order is shipped, you will receive a confirmation email and a tracking number so you can track the shipment.