About Us
ChefGearz is an online shop dedicated to practical, everyday kitchen tools and cookware. Our focus is simple: help home cooks feel more confident and comfortable in the kitchen with pieces that are straightforward to use, easy to care for, and suited for daily cooking, not just special occasions.
We curate our selection with utility, reliability, and clear information in mind. Rather than chasing every trend, we prefer products that can earn a permanent place in your kitchen—whether you are setting up a first apartment, updating a family kitchen, or replacing a few essentials.
What We Offer
At ChefGearz, you’ll find kitchen-related products such as tools, utensils, cookware, and other cooking essentials. We avoid exaggerated promises and prefer to describe each product in realistic terms:
Clear descriptions focused on how the product is used
Key features and care instructions that are easy to understand
Practical details like dimensions and materials where available
If there is a limitation, we say so; if something requires special care, we call that out before you buy, not afterwards.
In addition to kitchen tools and cookware, we also offer a small selection of home items—such as rugs, wall art, planters, and décor—that are chosen to complement a warm, everyday cooking and dining space.
How We Work
Orders are fulfilled through our logistics partners and shipped to customers across the United States. We only ship within the U.S. at this time, and our Shipping Policy explains our processing times, estimated delivery windows, and any applicable fees in plain language.
ChefGearz is an online retail store focused on everyday kitchen and home products. If a product is associated with a particular brand or certification, that information will be clearly indicated on the product page.
Who We Are
ChefGearz is an online retail store that serves customers throughout the United States.
Our primary mailing address is 10 Velie Dr, Moline IL 61265, United States. We do not operate a public storefront at this location and are not able to accept walk-in visitors or on-site shopping. Please contact us before sending any returns so that we can provide the appropriate return instructions for your order.
Our Approach to Transparency
We know that trust is essential when you shop online. That’s why we aim to be transparent about:
Where we ship from and where we ship to
How long order processing and delivery typically take
When additional costs may apply (shipping fees, return shipping, etc.)
What you can expect if you need to return or exchange an item
Our policies are written to be understandable and realistic, with no hidden conditions. If you ever have a question before ordering, you’re encouraged to contact us.
Contact Information
If you need assistance with a product, order, or policy, you can reach us using the same contact information shown throughout our site:
Store Name: ChefGearz
Address: 10 Velie Dr, Moline Illinois 61265, United States
Telephone: +1 309-912-3246
Email: info@chefgearz.com
Customer Service Hours
Our customer support team is available on business days to answer questions and help with orders:
Service Hours: Monday to Friday, 9:00 AM - 6:00 PM Central Time (CT)
Closed on weekends and major U.S. public holidays.
If you contact us outside of these hours, we’ll respond as soon as reasonably possible on the next business day.